Operational Excellence

Speakers: Joe M. Powell, Frank F. Aucremanne, Stella Fiotes, Walter B. Jones, Spencer Moore, Donald H. Orndoff and Robert McCoole
Recorded October 28, 2015 This webinar introduces viewers to the idea that the built environment and influence organizational culture and that the confluence of the two factors can have a significant impact on patient satisfaction.    
Speakers: Tim Adams, Sue Andersen, Kathy Tolomeo, David M. Sine and Kathryn Petrovic The Centers for Medicare and Medicaid Services as well as the Joint Commission and other accrediting organizations are placing an increased emphasis on assessing risks and providing a physical environment…