Quality & Patient Safety

This document outlines a team approach, starting with the health care organization leadership setting the expectations and cyber-risk mitigation tone for the project. When executive leadership empowers information technology, operational technology and facilities professionals, an effective cyber-…
This tool is intended to help facilities professionals make good decisions about psychiatric unit toilet room renovations.
The purpose of this standard is to prescribe the procedures, methods, and documentation requirements for the design, construction, and operation of high-performance, sustainable health care facilities.
Recorded October 27, 2016 Speakers: Joe Fiorito, Caterpillar Inc., Electric Power Division, Rental Manager; Ben Thomas, Caterpillar Inc., Electric Power Division, North American Product Support Manager A well-designed emergency power system is a quality asset to health care facilities by…
This downloadable Word document is a sample pressure relationship policy you can customize to fit the needs of your facility. DOWNLOAD NOW
This downloadable Word document is a policy on maintaining utility system drawings and documents to aid in the shutdown process during emergencies. DOWNLOAD NOW
Lessons learned from previous disasters, explains how to assess vulnerabilities, and suggests new ways to safeguard emergency power through new technologies, innovative protocols, and information sharing.
This monograph introduces the HCAHPS program and describes improvements health care organizations have made to increase patient satisfaction.